I have avada theme for wordpress and avada theme is version 3.7.3. I acquired this version from someone else, don’t have a license key or anything for it, but I just bought one for myself. The online docs say to update using a few older versions before going to the newest one, which is the one I just downloaded. Since I can’t update from 3.7.3 directly to the newest version, where can I download the older versions? Logged in to the envato market and see no options for downloading older versions at all.
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You cant. Only if the company can supply you but most of the times they avoid - for reasons like security, compatibility etc.
I can’t update my own site from a previous version of avada theme to the current one because I just bought the full license? Yeah right… I think you mis-read my question.
The author @ThemeFusion will probably know best. It’s possible you can just download the latest version. But let’s wait to see what they say 
Thanks!
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When entering in the api information into avada theme options 3.7.3 I’m presented with an update option, but it’s showing directly the newest avada theme version update 5.4.2. The online docs state that a few previous updates must occur first, but there’s no indication of that if I choose the update through wordpress. ie, the docs state you must go to version 3.9.4, and from there to 4.0.3. From there the update would be the latest version of avada. This is clearly outlined at: https://theme-fusion.com/knowledgebase/updating-avada-older-versions/#avada-old
So how do I contact themefusion directly then? I’m starting to regret paying for this.
Hi @layoric
Our support team has replied to your support ticket with detailed instructions on how to update and links to the stepped versions of Avada. Becuase the site has not been updated for a very long time, a stepped update path is recommended to ensure it all runs smoothly.
If you need assistance and guidance, simply reply back to the support email ticket
Thank you kindly
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@ThemeFusion I’m in the same situation as @layoric, I need to update to Avada 3.9.4 as a first step to upgrade to the newest version, but nowhere in your support site is written how to download older versions of Avada. Could you please answer here in the Forum?
Thanks
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We have replied your support ticket with the relevant links and detailed update instructions. Please check your email inbox for our reply
Thank you kindly
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I have the same problem. My Avada Version is 3.8.6. In need older versions to update in several steps. Please send me your informations. Thank you!
Hi I need to get the download links as well to the newest AVADA theme version. I have 3.8.4 currently and I need to get the older versions to do this stepped approach I see the directions online but I cant find the older versions of the theme to do it… please help.
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Hello Guys!
Themeforest does not keep older versions of themes or plgins, only the latest.
However if you contact us through our support center, we can supply you what you need. Sign up for an account with these steps then submit a ticket to us: https://theme-fusion.com/documentation/avada/getting-started/avada-theme-support/
Thanks!
I submitted a ticket for the same issue. How long will it take to get an answer?
Hi guys! I need to update from a really old version to! Where do I find version 3.9.4 so that I can proceed according to your instructions?
I have submitted a ticket 9 days ago and I have not received a reply. My ticket number is 244424. Can you please check? I need to update my site ASAP.
Hi @01cas01
Your support ticket was replied to by our team, on Nov. 12th, within 7 minutes of it being submitted -> https://d.pr/i/RXH44f - we will resend the support reply so please recheck your email inbox and SPAM folder just in case.
Thank you kindly
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Dear @ThemeFusion I’m in the same situation as @layoric, I need to update to Avada 4.0.3 (from Avada 3.9.3 version) as a first step to upgrade to the newest version, but nowhere in your support site is written how to download older versions of Avada. Could you please let me know the best steps to do it and where can I download the old versions that I need to update my old Avada wp theme?
Regards,
Viki
Hi @EspaziosVazios ,
This is avada documentation check this hope you will find your solution.
https://theme-fusion.com/documentation/avada/install-update/updating-avada-older-versions/
Check this thread carefully hope you will get your solution also.
Thanks!