Valley theme failure to scroll down on any site page

Envato Customers Web and Code
#1

Having challenges using the Valley theme which we purchased three months ago.
Our site christourszambian.com is currently down due to this theme as we unable to scroll down on any of the site pages.

We have tried to communicate to the support team but upto now no response.

We need your urgent attention as we are loosing out on business due the challenges brought about by your theme

We will gartefull for your favourable response soonest

Kind regards
Collins Kalonga

#2

Hi @collinskalonga1987,

Your website is using a cache plugin. Have you tried with clear cache (purge cache) and another option temporarily deactivate cache plugin and check your website. If issue still there you have to get in touch with theme author, you can post a comment in theme Comment page.

Thanks

1 Like
#3

Thanks lot. Will try all the options you have indicated. Thanks once again