Username is reserved, it belonged to my other account i'v edited, i need helps...

I had two account A & B, i wanted to exchange the username of them .

That is A wants the user name of B.

So i changed the name to another username of B,
then i wanted to change the username of A to the old username of B,

But… " Username is reserved because it used to belong to another user." …

I already wait for few days , it still。

I really need this help…

Hi,

Correct me if I am wrong, but Envato will keep your old username reserved, so all your previous urls linking to your Envato profile will keep working (So the old username of B will redirect to the new username of B). As far as I know there is no expiration on this, you could try to contact Envato Support maybe they are able to remove the old account or something like that.

Keep in mind that I am not 100% sure about this, I will highly suggest to contact Envato to get the correct answer.

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Hi,

@Proxibolt you are correct.
Envato will does not remove the old username

@altertig I think you have to contact with Envato support team.

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Thank you for your offer of help, I will try …

did you solved your problem now

3 Years Old Topic