hi there,
i was uploaded landing page template item at last Thursday,5 2023. still i not get any review from theme forest. also i have not seen my uploaded item into dashboard.- Screenshot by Lightshot
before it was showing the item into dashboard for just 3 day.- Screenshot by Lightshot
Then I not getting any review. please provide any review asap.
Hi @dhaval911,
If you can’t see your Item in your Dashboard and ‘Hidden Items’ tab page then your Item has reviewed and got hard rejected. You must should receive email of the review result (if not Unchecked the ‘Item review notifications’ in your Settings => Email Settings):
Sometimes email can go in spam, so need to check inbox, spam, junk as well.
Thanks
i already check all Screenshot by Lightshot
but still i not getting any mail.
if you checked before the review process start (mean before item submit) then you should receive email. Sometimes email can go in spam, so need to check inbox, spam, junk as well.
Yes, i finished all settings before submitting item. also i not getting any mail status for approved or reject.
you should receive email. So, you can wait for your next submission to check the review email is working for you or contact envato author support and let them know.
