Hello,
I bought Avada some year ago.
I didn’t update the web for a while and now I can’t update the theme.
It’s failing.
Do I have to buy the item again?
Thanks
No, you don’t need to purchase again for the same website to update the theme.
You can contact theme author to get any technical query or support.
How to contact an author to get support or for any technical query:
You can use Envato Market WordPress Plugin to get auto update features. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).
you can download the plugin from here:
Using this Envato Market WordPress Plugin you will see:
- Latest version (need to update version) number
- Details view option for the latest version
otherwise you can download the update version from Envato Market Downloads page and update manually using ftp.
Note: Better to keep a full backup before doing the update.
Thanks
Wowww, you are machines!
Resolved issue just by installing and activating the Envato plugin!
Professionalism and generosity defines you.
Best regards,
Angélica Monge
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