product update download not current

Envato Customers Web and Code
1

I am using the houzez theme, and apparently had 2.08 installed. I have issues and they said to download the latest version 2.9. I downloaded it this morning 6/24/2020 and the download is still 2.08

2

Hi

To get auto update features you can use Envato Market WordPress Plugin. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).
you can download the plugin from here:

Using this Envato Market WordPress Plugin you will see:

  1. Latest version (need to update version) number
  2. Details view option for the latest version

otherwise you can download the update version from Envato Market Downloads page and update manually using ftp.

otherwise how to contact an author to get support or for any technical query:

Thanks

3

I tried to create an envato api but it didn’t work. the site is still in a test location and not its final url

4

Envato API personal token:
You can generate Envato API personal token here . Please make sure you set required Token permissions. It may prompt you to sign into your Envato account

Before you create a new token the following 3 permissions should be selected from the list of permission available on the Token page.

  1. View and search Envato sites (checked by default)
  2. Download the user’s purchased items
  3. List purchases the user has made

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Hope this will help you.

Otherwise you can use ftp option.

Thanks

5

confused. The themes page shows ver. 2.08 yet the houzez dashboard page shows 2.09

6

In this case you can get in touch with the item author. How to contact an author to get support or for any technical query: