I purchased the Sok theme by NanoAgency on themeforest (author not answering to any customer).
The problem is that when a product title is too long and uses more lines than the other products in the same row, the product beneath gets pushed to the next column, creating an empty block.
I tried solving this by reducing the products titles font size (which I’d prefer not having to do), but I can’t reduce it enough to prevent some titles to use 2 or 3 lines (depending on the browser width).
Is there a way to force the rows to have an equal height or some margin that would keep my products to stay in their place no matter the title lenght?
Thank you for your swift answer.
The reason I am asking for help here is that the author is not responding to any mails (although I can see that he reads them).
He’s not answering to anyone in the “Comments” section of this themes.
The support site from the author is down and has been for months.
@mgscoder Again, thank you for your time!
I have cleared my cache, I also tried with the incognito mode, on different browsers, and even with a different computer (from which I never accessed this website before).
The min-height increase to 430px doesn’t work for me.
I tried with 440px and it fixes the problem on my 13" macbook screen.
But I have to go up to 500px when I use a larger screen if I don’t want this problem to display when reducing the browser height (otherwise the issue still there from 1476px to 1740px browser width).
And a min-height of 500px creates too much space between rows, in my opinion.
So i’ll try to find another approach to solve this - if my brain doesnt explode before.
It’s a shame the author is not answering…
Thank you for the time you took with me! I really appreciate it, I feel like I’m almost there thanks to your input