Theme Goodspace-v1-09 not working

My website is down and showing 500 error due to theme. Can anyone assist with what to do next?



Contact with your item author hope they will help you out from your issue.


ok, does anyone know how I go about finding the item author?

hope this is your Item Good Space Support. Please be noted to get Author support you must have to contact using theme purchaser account. I can’t find your account in Envato Market. Thanks

ok thank you that’s really helpful

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so I’ve gone through good space support and it brings me back to envato, do you mean that I have to contact the person who built my website? I am not in touch with them any more. Is there another route to get this resolved?

no, that link for getting support from the theme Owner/author. For getting their support you have to login their systems using your Envato username and also will need purchase code. You are using very old theme version around 6 years old. So, I think better will be if you go with a freelancer.

Envato Studio is a freelancer platform. For doing this Customization job I would certainly recommend one of the WordPress experts at Envato Studio. They’re really good and surprisingly affordable.


Ah ok, that makes sense. I agree I think I need to appoint someone for this. I will have a look at the studio. Thank you