I bought the shirt design plugin and it doesn’t work see below the error https://prnt.sc/pg21b8
Please contact plugin Author How to Contact your purchased Item Author and let them know. plugin author will be happy to assist you.
I already opened 2 users and nobody answers me
This and mine ticket number is 1662923. But there is no solution to my problem. I already paid for the product that doesn’t work. A lack of respect for the customer.
Instalando plugin do arquivo enviado: Tshirt designer files.7z
Descompactando o pacote…
O pacote não pôde ser instalado. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please make sure you have purchased wordpress plugin.
Bought follows screen https://prnt.sc/pg364s
Your purchased plugin is not wordpress plugin. So you will not be able to install that js plugin in wordpress. Hope you understand.
What would be the correct plugin? could i change?
you can check this plugin and check details and demo. Also you can ask any pre-purchase query to plugin author by posting comments in that plugin comments:
Also can all of these plugins:
Could you exchange and pay the difference?
As far as I know, purchases done by mistake are non refundable if you have already downloaded the purchased file. But still contact Envato Support to make sure.
Exchange not possible because your purchased plugin author don’t have any wordpress plugin as like your purchased plugin(T-Shirt Designer). I am not your purchased plugin author. Just I am trying to send you the correct track. Thanks