Unable to access - Responsive Product Designer for WooCommerce

Could you please help us with the plug in we bought.
I have bought Responsive Product Designer for WooCommerce but not working correctly. There is no reaction when we click on customize button.

Thanks
Tewodros

Hi,

Please contact your purchased plugin author, plugin author will assist you.

How to contact an author to get support or for any technical query:

Thanks

thank you for your response. I have sent them email many times but there is no response. I feel like I have lost my money.

You can post comment in plugin comment page and let them know. Hope author will reply your comment.

Hello,

Could you please help with the problem we faced right now. We dont Think the plugin is working properly.
We have payed almost 67 USD.

If we can not get support on this matter how can we get back the Money?

Best regards
Tewodros

Hope this one is your purchased item. then you have to write comment here:

Author will help you.