Subscription refund (Annual) - really need your help to survive 😣

Envato Customers Purchases and Subscriptions
1

Hi everyone,

I’m in a great trouble of misunderstanding the subscription plan price. I genuinely believed that I was going to pay a monthly subscription price, yet, I was so shocked to know that I’m being charged a full-year-plan price. :persevere:

I’m going to have a serious financial issues if I don’t get a refund soon. :sob:

I’ve submitted a request and my ticket number is [removed by Mod].

I’m now being left wondering of what’s gonna happen next and how long I can get the money refunded.

Thank you so much guys :pray:t2:

2

Hi,

No worry about that Support team will help you out from your issue.Wait for their solution.
Keep patience!

3

Thank you everyone! I’ve received the refund!

4

Hello, I got same issue with you and still waiting for a reply, may I know how they process the refund? thanks a lot.