Ordered Yearly subscription instead of Monthly by mistake

Hello there.

Please help anyone I am a student just to try enavato I subscribe and want a monthly sub of 23$ but instead of that, I order an 11$/month yearly subscription by mistake and I am very much scared as I can’t afford 138$.
Please help me to get my refund I need monthly subs instead of yearly.

I already email the support ticket number 2249895

If you have submitted a ticket then that is the right step and support will ook into it ASAP

Try not to download anything in the meantime

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Thanks for the reply I hope it will support will reply soon I’m very much scared