Soft Rejected Because of Screen Res-Need Help

Hello All,

We have recently done one project in android for multipurpose UI screens(profile, login, sign in, Nav Drawer) Its got soft rejected with the comments “Please upload the recommended the screenshot resolution”
My question is this, Same screen resolution i uploaded for another android project in preview screenshots zip file… but i got approval.

Now they mentioned the “Please use the recommended screenshot resolution, as it is right now the screenshots are too big. (vertical: 460 x 900, horizontal: 1360 x 1024)”

My Screenshot resolution is 750*1334

We need help…please let us know if you get to know anything about this issue…

Thank You

Hi brandzinkind :slight_smile:

  1. The previews can be of varying size however envato recommend the same aspect ratio and dimensions as the cover image for best results.
  2. Recommended Dimensions:
  • 1170px wide
  • Accepted file formats - JPEG , PNG , SVG , or GIF
  • Max File Size: 20MB
  • Max Height: 1500px
  1. Minimum dimensions is 570px wide.

Reference : https://help.author.envato.com/hc/en-us/articles/360000424863-Cover-and-Preview-Images

2 Likes

Thank you so much for your reply…but i have uploaded the same size that they recommended.(590px * 300px)
same thing followed for all other approved items.

You are welcome :slight_smile:
Try combining two or three screenshots as one image. For Eg

1 Like

Okay i 'll try this one …thank you so much

1 Like

You are always welcome :slight_smile:

1 Like