I have uploaded an item in Themeforest but it was soft rejected due to the live demo not working there as per the cause of rejection but when I am running the url in browser it is running without any problem. I cannot understand why reviewer cannot see the demo the message send by theme forest is …

Reviewer cannot see my live preview

ki-themes July 17, 2017, 2:56am 5

It’s the “www”. Remove it

Topic		Replies	Views
First Soft Reject :D LIVE DEMO NOT ACCESSIBLE Theme Authors wordpress	6	1473	May 20, 2017
My item live demo url showing error .. Theme Authors html , themeforest , item-feedback	4	653	August 9, 2017
HTML Template got rajected for live demo url Theme Authors themeforest , item-feedback	2	400	April 1, 2018
[soft reject] live demo Theme Authors html , item-feedback	4	367	March 2, 2017
Item reject but reviewer say for resubmit Theme Authors item-feedback	3	429	October 31, 2017