Regarding Purchase with Master Card

Hello Team,

I am trying purchase a theme from this website and when I clicked at purchase button after then I added master card option and put my master card detail then I saw a message as mention below:-

Payment unsuccessful - there was a problem processing your credit card.
For security reasons we may need you to re-enter your Visa or MasterCard details before trying again, or you may need to try an alternative payment method

Please give me right resolution as soon as possible.

Thank you.
Soni Bharti


Open a Help Ticket from envato support team they would like to assist you with an official answer.