refund envato elements

I canceled my subscription to envato elements 1 year subscription, but I cannot cancel the refund. No money comes into the account. I paid with PayPal.
The ticket number is 2347400.
Please refund.
I subscribed and didn’t download anything. I canceled my subscription within 30 minutes.

I am just curious why did you buy it only to ask for a refund 30 minutes later, it makes no sense!

hope that is envato elements support ticket no. please wait, elements support team will reply as quickly they can.

I purchased a one-year subscription for the purpose of purchasing a web template, but there was no envato elements and there was a web template in this part of the envatio market. I bought it wrong. Currently, it is purchased from the envatio market and is being used well. Please refund.

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