I purchased and installed the Coaching theme (https://themeforest.net/item/speaker-and-life-coach-wordpress-theme-coaching-wp/17097658?utm_source=thimpress&utm_medium=sidebar&ref=thimpress&utm_campaign=cocahing)
I used the Import Demo feature, which failed after about 15 minutes. I continued setting up my website, and planned to come back to this. I cannot use the demo feature again without wiping my entire database, and key functionalities are not working. In particular, the widget “Slider Revolution” (required for the theme). This widget indicates API and AJAX errors, loads only a red warning box, and indicates it is not active. When I try to activate it, the system says it requires a purchase.
I am stuck, even thought I purchased this theme. What do I do?
By the way, I have been referred to three separate companies for support on this theme, even though support is supposedly included in my purchase.