Product/catalog image size

Envato Customers Web and Code
1

Hi,

We bought the template and would like to set up the product images similar as in the template, see link below.

Unfortunately, in the woocommerce Dashbord we do not have the option to size the picture. Is this because of the template setting? How can I change them to the same size as in the template?

2

Hello,

Thanks for purchasing from Envato.

Contact with your item author

hop they will help you & solved your issue

If they ask about purchase key then collect from here

Thanks

3

Hi @tepaWP2018

The best way to get this answer is Contact your purchased theme Author.

Also you can check your theme Option if you find anything related to the issue.

Thanks

4

Hi I thought, when I bought the template I bought also 6 months of the support. How can I contact the support? I need better solution than 2 links.

you can see the problem here,

https://shop.mycf.net/product-carousel/

I do not see the option to have the same size for all of the pictures in catalog

Thank you for the fast solution

5

Yes! you will received 6 month support but author are not responsible to customization or installation.

Here is author contacting link

This is Item Support Policy

still have any question open a Envato Help TIcket Here

6

Hi @tepaWP2018

As I said in my last reply to get the best solution you have to contact the theme Author.
I have checked your catalog please check theme option is there any settings to set all catalog image will show same size as like thumbnail size. If not you can try to upload all images with same resolution mean same size images. You have uploaded different sizes images for catalog that’s why design has broken. You have to upload same size images.

Again The best way to get this answer is Contact your purchased theme Author.

Thanks