Problem with the license

I need a refund for an error in the payment of the license.
What I can do?

The exact process depends on the actual context but generally speaking covers what you need to do

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Thanks for asking your question at Envato forum.

Envato Market Refund Rules

Request a Refund

Are you able to get refund or not Exact @charlie4282 provided link

Can I Get A Refund?