posrtfolio still disabled even after 3 days of Id check verified

Envato Authors CodeCanyon
1

Hi, my profile was disabled, I was informed to verify myself using an ID check, and I did that, I was expecting the portfolio to be enabled again, but it’s not enabled yet!
what should I do ? or I am missing something else?

Thank you!

screenshot-verify.envato.com-2022.12.26-19_05_50
screenshot-verify.envato.com-2022.12.26-19_05_501366×663 42 KB

2

Hi @Gwhyyy,

Please Contact Author Support and let them know. Support Team will be happy to assist you.

Thanks

3

Hi, @mgscoder,
Thank you for your response.

I contacted them already, from the Contact Author Suppor and from the support email days ago, but no response from them.

4

Please keep patience, they will reply as quickly they can. Thanks