Pending Copyright strike

Can someone please help me with what I am supposed to do for including music found in Envato Elements, into my youtube videos? I said that I am a paid subscriber to Envato Elements, and yet that explanation has been rejected and I have a pending copyright strike.

I can’t find any license code that I would paste into the dispute that I normally would do when using music from other providers. If that exists somewhere, can you tell me where to find it?

I realize now that there is a license to download in the “My Downloads” section. It is a bit different from what I am used to with other providers. I would download a zip file that would contain the music and another file would contain the license code.