Payment error. I was charged three times.

I was charged three times. At the time of paying I was giving an error and the download did not happen.

Now I went to see it and they charged me three times. How do I request the return of the two extra extras?

Hi,

Please contact envato customer support.

Envato Market Support:
Please open Help ticket and let them know. Envato Customer support team will be happy to help you.

Elements Support:
Please contact Elements Support. Elements Support Team will be happy to help you.

Thanks!