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Envato Customers Purchases and Subscriptions
1

i used theme themeforest-3848244-autumn-responsive-prestashop-theme but on line Oops, something went wrong. Try to refresh this page or feel free to contact us if the problem persists.
www.decorpro.fr
plzzzzzzzzzzzzz help

2

Hello WEB3CLICS,

This is a discussion forum covering marketplaces in general. If you need support for the theme you purchased, don’t hesitate to contact the author of the theme, or comment in the comment section of the theme. I’m sure the author will be more than happy to assist you.

Kind regards

3

What if the author is not responding ?

4

i used theme themeforest-3848244-autumn-responsive-prestashop-theme but on line Oops, something went wrong. Try to refresh this page or feel free to contact us if the problem persists.

Smart Play
5

It looks like your PrestaShop theme Autumn (ThemeForest - 3848244) might be causing an issue. Here are a few things you can try:

  1. Clear Cache: Go to Advanced Parameters > Performance in your PrestaShop admin and clear the cache.
  2. Enable Debug Mode: In config/defines.inc.php, set 'PS_MODE_DEV' to true to see the exact error message.
  3. Check Theme Compatibility: Ensure the theme is compatible with your PrestaShop version.
  4. Disable Non-Native Modules: Try disabling third-party modules to see if one is causing the problem.
  5. Reinstall Theme: If nothing works, try reinstalling the theme or switching to the default theme to check if the issue is theme-related.