Hi there,
so I upgraded to the newest version of The Voux theme. My data that was designed and formatted within any/every The Voux theme elements is not working.
Is there a problem with this theme?
How can I get this fixed? I don’t expect this to happen when I invest in a $60 theme!
If this is not the relevant section, kindly connect me with the concerned team. I’m having a hard time finding the correct place to post this.
Thank you for your time.
@fuelthemes are one of the most respected authors on envato so I am sure they would not compromise their items.
Their support instructions and links to their support portal is here https://themeforest.net/item/the-voux-a-comprehensive-magazine-theme/11400130/support
I would suggest checking that WP itself is all up to date also
@charlie4282 Thanks Charlie 
@mehreenfarhan, Please read the changelog of your theme before applying updates: https://themeforest.net/item/the-voux-a-comprehensive-magazine-theme/11400130
You need to install the Voux - Required Plugin, and make sure that your theme folder name is not renamed from the original.
For further questions, please use: https://fuelthemes.ticksy.com/
Best regards,
THANK YOU SO MUCH!
The issue is resolved and it took hardly a minute
I had come back to my website after a month and missed out on this required plugin.
Thank you for your time
You’re welcome. Please don’t forget to rate the theme 5 stars from your Downloads page