new API Key

I am renewing my website and i have installed Wordpress on a subfolder so i can build the new site on the background. Now I have installed Jupiter X and i am asked to activate the product by entering an API key. I have used my current API key and it does’nt work, after generating a new one this one is also rejected, how can I get a key which works. (BTW I have a License.)

Can you help me with this?


Thanks for asking your question at Envato forum.

Another thing if you purchased one theme & already installed then that theme will not installed/active anymore.

This is your item support

you can ask any kind of question about your purchase theme at here

Hope will help you to solved your issue

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here


you can check this, hope will be helpfull to you.