Need help with an update theme The7

Hello,
I’m new to WordPress and I’ve recently bought ThemeForest The7.
I have a message saying:

Important notice : You have an outdated version of The7 theme. For better compatibility with The7 Elements plugin it is required to [update the theme].

But the link actually only refreshes my page (the link is redirecting to my WP dashboard / themes). I’m not sure what I’m supposed to do with this? I have no problem updating any other features on WP, so I’m really confused with this…

Hi,

You can download new version of The7 theme for your themeforest account download tab Here
image

This is your item support with author of @Dream-Theme

You can ask any kind of question about your purchase theme at here as a comments

Hope they will help you out from your issue

Thanks!

Thank you for this answer :slight_smile: :heart:
I followed the steps and then, I got this message:

Unpacking the package…
Installing the theme…
Destination folder already exists. [adress]
Theme installation failed.

And the message

Important notice : You have an outdated version of The7 theme. For better compatibility with The7 Elements plugin it is required to [update the theme].

remains… It’s getting very confusing… :cold_sweat:

My opinion get in touch with Item author @Dream-Theme hope they will help you out from your issue.
No worry about this.

Thank you for your help :blush: :heart:
Feels more and more like a bug :thinking: (says it’s not up-to-date but the link goes back to my page and when I try to reinstall, it IS up-to-date…)

Is tagging @Dream-Theme enough, or do I need to change forum section!?
(Oh, I really feel like a n00b asking that @_@ ) :sweat_smile:

Hi,

Is it helpful for your about The7 Updating ? these all are about helpful article about The7 theme
https://support.dream-theme.com/knowledgebase/procedure-to-update-the7-v2-to-the7-v3/
https://support.dream-theme.com/knowledgebase/update-the7-theme/
https://support.dream-theme.com/knowledgebase/how-to-update-the7-theme-2/

check that.

I am getting same message it very annoying. It’s must be a bug. There are lots on new plug in update it does not let upgrade.