my client purchased be theme but I don t have the username and mail for log in to their forum

Envato Customers Purchases and Subscriptions
1

Hello, my client purchased be theme but I don t have the username and mail for log in to their forum,
I have the Licensee and Item Purchase Code.

I can’t access to muffin builder and I need support but only if log in to their forum.
how can I contact with them?

2

You are not allowed to contact theme author for getting support. Only original purchaser can contact author to get support.

How to contact an author to get support or for any technical query: