8theme forum no licens for support

Envato Customers Web and Code
1

I bought support for xstore, but I can’t log in with my account.
When I bought support, I logged in with gmail, so I used a different email address.

2

Hi @ignazschieleis,

You have to login with your current envato account email id.
Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks

3

thanks, i’ll try my luck then