Moving some projects to my non-exclusive account

Envato Authors Video Authors
1

Hello,
I want to sell some products as non-exclusive. I know that is now possible as project-based. It has to be in account-based so I created another account as non-exclusive and I am putting my non-exclusive projects there. But I also want to move some of my exclusive projects to non-exclusive.

In order to test it, I removed one of my exclusive project and I uploaded it to non-exclusive account but the Reviewer rejected it and he says he is not authorized to do this action. Then who? How can I move some of my projects to my non-exlusive account.

Thanks

2

99% sure this is not allowed and once items are deleted they cannot be resubmitted (under any account).

Your best option is to talk to support

Envato Authors Help and Support

3

You can’t do this way, you can only create new items. Re-uploading is prohibited

4

You can contact support, ask for permission to do so, if it is granted then delete your item and reupload on your non-exclusive account, then mention the support ticket in the message to reviewer box.

This has been done countless times in the past, but I think reviewers get picky with items that have a lot of sales as all existing customers will lose the ability to download it after you deleted it from the main account.

5

Thanks for help guys, as far as I understood, I shouldn’t have removed my project, I should have asked videohive first. But I will explain the situation to support, I hope they will understand my situation and will solve it.