Money refund

[samsonsyengo107]

Hello
have requested for refund after i had bought theme from you guys but is not working

[mgscoder]

Hi @samsonsyengo107,

If The customer’s refund request was approved, Envato will let the customer know. The customer’s request will then be sent to Envato Help Team to be processed.

How do refunds work?

How do refunds work?

Thanks