lisence is not working

hi
i,m buying classiads themes
not active my license code
I sent a ticket but they did not answer
How can I solve my problem?

If its been more than 5-7 days then you can try contacting envato support here https://help.market.envato.com/hc/en-us

I have bought it for 3 days
I also contacted the site support and I am waiting for an answer
How to activate it?
Attached photo

Hi @alikhatami67

from your screenshot looks like the purchase code is right alignment or have space. Please copy only purchase code (without any space left/right).

Where-Is-My-Purchase-Code:

Thanks

I did, but it still does not activate :frowning:

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query: