I bought a new license and I put the code in it and I can't activate it

Envato Customers Purchases and Subscriptions
1

I bought a new license and I put the code in it and I can’t activate it.

This is the id of my product

5489609

2

I have purchased a template license three times and this time the verification code is not working for me.

I put the code and it does nothing

3
  • Ensure that the purchase code you entered does not contain any invalid characters or spaces.
  • Ensure that the curl and openssl PHP extensions are enabled on your server, as they are necessary for making HTTP requests.

You can refer to this guide on how to find your purchase code:

If the issue persists, please reach out to the theme author and Envato support for further assistance.

1 Like
4

You cannot activate the items with Elements purchase code.
You will need to purchase a copy from ThemeForest/CodeCanyon for the activation.