4-5 days ago I submit a plugin, without getting any mail I saw my profile, but the item I submitted has no notice,(under review something link that), I’ve submitted again today, notice there is a bit, After a couple of hours, I refresh the page and see that there is no notice as before, what is the reason for this, what is the way to understand that my item is in the review ??
Hi
When you will submit any item then you will see that item in your dashboard right sidebar.
If you can’t see your Item in your dashboard right sidebar then your Item has reviewed and you must should receive email of the review result (if you didn’t changed the email notification settings). If hard rejected then you will get only email to let you know hard rejected. If soft rejected you will get email with the issues list exist in your item and tips to fix those and you will see your item in Hidden Items Tab. If your item got approved then you will get a notification email into your inbox (your envato account email address) to let you know that your item got approved and you will find your approved item in your Portfolio page. sometimes email from reviewer can go in spam, so need to check inbox and spam as well.
Thanks
Hello,
i did not get any mail from envato, i 've check again now with spam folder, and also email setting in envato, i was very shocked.if item rejected then i will get a mail,i don’t know what happened with this item .
Will I submit again? already i have submitted today almost 4-5 hours ago from now, but not got mail and no notice found under review
Hi
Please don’t submit same item again instead please Contact Author Support and let them know. Support Team will be happy to assist you.
Thanks
Thank you, i’ve sent mail to support team just now