Item Support messages - cant reply

tips-and-tricks

#1

Hi, I have had about 3 Item Support messages come through where the Reply Address is the Envato No-reply address, I get the users name etc in the body of the email ie, ‘This email was sent through your item support contact form on Envato Market.’ with the senders name and item support verification link but I cant reply as I have no address to reply to. Is this a glitch or just that the send isn’t putting their email address in the field. As it has happened 3 times, I’m starting to wonder?


#2

Ignore this one, it was in the Microsoft Mail software for Windows 10, it doesn’t add the reply-to address.

Thanks