I signed up for the unlimited download package because I wanted a specific product from the Themeforest marketplace. But when I clicked on the message bar at the top of the page saying Unlimited download for $16.50/month, it took me to a Envato Elements page, and this is what I paid for.
Now information I am seeing in this forum suggests that the unlimited download i bought on Elements does not apply to Themeforest marketplace.
Can someone from Envato please confirm this? And if this is the case, what is the process/link to get a refund, because the product I initially wanted to buy is on Themeforest, and not on Elements.