I’ve submitted my WordPress plugin yesterday. After that, I got an email from Envato quality team say’s plugin was soft rejected. The email had the following lines.
"
Here is the comment from your Envato Quality team reviewer:
I clicked this link to know why my plugin was soft rejected. But the problem was, that link redirected me to a screenshot. That screenshot didn’t explain anything about why my plugin was rejected. Could you please look into this issue? I want to know why my plugin was rejected.
The screenshot is stating that your plugin’s demo link isn’t working. You should check the demo URL which you have provided while submitting your plugin.
Thank you for your reply. I rechecked the demo URL and resubmit my application. Also, I add the demo zip file which contains the index.html. But still, I got the review as Demo link not working comment. I’m developing a WordPress plugin which enables users to login with their Twitch accounts. I gave this link as the demo link https://thorinswidgets.000webhostapp.com/twitch-social-login-demo.
On the another attempt, i didn’t submit the demo zip files(But add the correct Demo link). Because on the submit form it says it’s optional. Then I got the comment “There is no live preview”.
My I tem was approved, but the preview image and the lastest files are not updated. Still the preves versions preview image and the files are displayed. Who to contact on this?
You can edit your approved item in the authors dashboard and upload all new files. Or you can write a message to the Envato Support team, check my prev. reply here.