impreza theme slider revolution deactivated with update

Envato Customers Web and Code
#1

We purchased a package that came with Slider revolution Why did it just deactivate with update?

#2

Hi @actcallcenter,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:
https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

Thanks