Images not loading when I browse the EnvatoElements website.

[glennpatrick]

How do I resolve this? The images are not loading when I browse the EnvatoElements website since Friday (4 days now). It is holding me back on projects and I am unsure where to start.

[KingDog]

Have you tried using incognito mode? Perhaps a plugin is interfering.

[ki-themes]

Seems few others having the same issue. You may need to check it:

Envato Elements website only showing me placeholders?

Could be a temporary issue. Try again later.

[glennpatrick]

Thanks for replying. I have tried both but still having the issue.

[glennpatrick]

Thanks. As mentioned its been 4 days so not sure.

[mgscoder]

Hi @glennpatrick,

Please check check through another browser with clear browser cache and cookies.

Thanks

[glennpatrick]

Thank you. I had tried this last week and just did again on two browsers and in Private Browsing and still having the issue.

[MainMedia]

I’m having the same issue for over a week now. Tried deleting all cache and cookies. No luck.

[onpointmediasolutions]

I am also having the same issue i thought it was my VPN but tried dif browsers, different computers etc all the same … is there any solution for this ?

[MBL_Productions]

I have the same issue. It has been 4 days now. This is pretty bad…

[ki-themes]

Can you please press CTRL+SHIFT+I on the browser and send the screenshot from the website like below on the Elements website?

[glennpatrick]

Yes, please find screenshot attached.

[ki-themes]

@glennpatrick
Do you have any issue by downloading other items?

@KingDog
It may be server permission issue.

[glennpatrick]

Thanks for replying and I have no issues with downloading.

[ki-themes]

If there’s no limitation on your account, most likely it’s server side issue.

[baileyherbert]

That’s an excellent screenshot. Now I would just be interested in what you see if you right-click on these links and choose “open in new tab.”

The 403 error code indicates you’re being blocked. But opening those links might explain what is blocking you.

[glennpatrick]

Thank you. OK, this is what I get when I right-click on these links and choose “open in new tab. It seems like it may be my VPN? Do I need to change some setting? Also, I have had this VPN for a while and haven’t had this issue before on EnvatoElements.

[baileyherbert]

That’s bizarre. I just checked and the website is covered by a reputable certificate authority, so the error doesn’t make much sense.

Maybe I ought to grab a NordVPN trial and see what I can find.

[andreghetto]

Guys, I was having the same problem.
I’ve disabled nordvpn “Web protection” and it worked for me.

[andreghetto]

Problem Might be with the source of the images:
https://elements-cover-images-0.imgix.net/