I want the credit balance returned to my bank account.

Envato Customers Purchases and Subscriptions
1

Hi, I returned the theme. They defined money as credit.What should I do for this? I haven’t been able to solve this problem for days. I made the purchase with my bank account. Please help me.

2

Hi @ozcannn!

Please open a Help ticket at the following link and ask them to return the funds to your original payment method. They will be happy to help.

https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

Cheers!

2 Likes
3

I did this but still haven’t been refunded. Support is really bad

https://imgur.com/4A0aTX5