I had updated Avada to version 5.2.2. I did not convert it right away and the website went down – the HTML became the website. Anyway I got support from my hosting site and they were able to convert properly and get the site up properly. However, the visual editing tab no longer works as when I press on it the tab does not open. Also, when I go to change anything in the text/HTML editor tab it will not update on the actual website. I contacted my hosting site and they advised to contact website support (WordPress) then they directed me here as it is a commercial theme. Can anyone help me?
Welcome to the forums! Actually you should ask theme author for support, please go to purchased theme page and use either “Support” or “Comments” section:
Did you try to deactivate ALL plugins except for Avada?