I purchased correct theme but wrong platform, what can i do now?

[ki-themes]

Please, see this thread:

Refund

If you do that, your account will be blocked and you won’t be able to purchase any other item on the marketplace. If you haven’t downloaded the item, you can request a refund but if you downloaded the item already, you have lost your chance to get the refund, in this case, don’t wait for the respond from the author or Envato support. It’s your responsibility to purchase the correct item. Neither Envato nor authors are obliged to give policy refunds in any of the situations listed below. Y…