Need help: I want a shopify theme but buy a wordpress one by mistake

I applied for a refund and messaged that want to exchange the template to a shopify version.Did anyone had this experience? And want to know if such a refund application will be rejected?
template: Haaken - Fashion Store Theme by Edge-Themes | ThemeForest

Hi @alisa_y,

Here is all the information about refunds:
Envato Market Refund Rules.

You already requested for refund lets see what reply come from the author of your purchased item.

Thanks