I purchased correct theme but wrong platform, what can i do now?

[zaracruise224]

Please help:
I needed to buy this theme: Shopify
minimosa - Home Art Decor & Design Studio - Shopify Multipurpose Responsive Theme by TemplateTrip

but i accidently purchased this theme: Opencart
minimosa - Home Decor Art & Design Studio - OpenCart Multipurpose Responsive Theme by TemplateTrip

What can i do? Please help! I haven’t activated the license yet, can the author please change the theme for me?

[ki-themes]

Please, see this thread:

Refund

If you do that, your account will be blocked and you won’t be able to purchase any other item on the marketplace. If you haven’t downloaded the item, you can request a refund but if you downloaded the item already, you have lost your chance to get the refund, in this case, don’t wait for the respond from the author or Envato support. It’s your responsibility to purchase the correct item. Neither Envato nor authors are obliged to give policy refunds in any of the situations listed below. Y…

[baileyherbert]

Both templates are from the same author @TemplateTrip, so they may be able to work with you. The process will basically involve you purchasing the correct template and then requesting a refund for the previous one. You can contact them from their profile page to coordinate:

TemplateTrip's profile on ThemeForest