Wrong theme purchase from evanto market website

Hello, I have purchased a theme on your website vantomarket that unfortunately does not meet my needs. I would like to know if it is possible to get a refund and then proceed with a new purchase.

If you have downloaded the item already and “tried” it, I don’t think the refund is possible with your claim “Does not meet my needs/expectations”

Neither Envato nor authors are obliged to give policy refunds in any of the situations listed below.

  • You don’t want it after you’ve downloaded it
  • The item did not meet your expectations or you feel the item is of low quality
  • You simply change your mind
  • You bought an item by mistake