i purchased a new license for my theme but can't see the new code, i am still seeing the old one

Envato Customers Purchases and Subscriptions
1

i purchased a new license for my theme but can’t see the new code, i am still seeing the old one
this is my invoice as well: https://themeforest.net/financial_document/invoices/item_purchases/41830076?_ga=2.172774698.829737600.1611323274-928085884.1610627308

2

please try with the same purchase code. the purchase code will count the number of license purchased.

1 Like
3

it didnt work, they said the code has expired, but i recently renewed the license,
any help?

4

Hi,

Please go to item Comments page and post a comment there. In comment besides your username there will be a tag named ‘Supported’ (if you have extended the support or purchased license within 6 months). In tis way you can get in touch with author and can get support from them.
How to contact an author to get support or for any technical query:

Thanks