I have mistakenly Purchased the Theme

I have mistakenly purchased Magento instead of wordpress theme. I already sent a request to Author, but haven’t got any reply yet. Please advise.

Hello,

Hopefully the author will reply to you soon. If they haven’t got back to you in a few days, please open up a Help Ticket at Envato Help and Support

Thanks!

Hi,
The author havent got back to me, therefore I would like to open a ticket with Envato.How do i escalate dispute ?

Thanks,
Mathan

Hello,

Please use the link I posted above to contact our Help Team.

Thanks!

Hi ,
I have contacted help team, and they have responded. Author refunded the money. Thank you very much for your help.

Thanks,

Mathan

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