I have a question about an item - how do I contact the author/maker?

How do I contact the author for a graphic template, need help in configuring the PSD.

Here you go - https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

@charlie4282 Why are you knowingly or unconsciously misleading people? The subscriber wrote on the Envato Elements forum, so you have to assume that he has a subscription. As far as I know, and this knowledge is widely available … in Envato Elements there is no support from the authors.
Read the rules, please: