i have a problem after payment

Envato Authors Code Authors
1

Hello ,
i have a problem after payment

I bought this product
I didn’t see the products I purchased on the Downloads page or the Product page
I did not receive a notice or purchase invoice
My account was debited

see attachment

03%20PM
03%20PM720×1280 76 KB
44%20AM
44%20AM720×1280 63.2 KB

help me please ,

thanks,

2

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!

3 Likes
3

i opened support ticket , and i didn’t receive any reply .
since 48 hours