I don't receive email Comments notifications from buyers

Does anyone have the same issue, it’s 1/2 weeks that happens. Also if i update an item or have a review. Thanks

Hi @Ansonika,

If you not received email, then check your email settings (Settings => Email Settings) in envato market Dashboard Settings, is there a check mark for all necessary email notifications.


thank you but of course already did

you can check for the next few days if still the email notification not work you can get in touch with envato support.

Thank you. Seems i don’t receive any notifications also from my Items Support Tab. Pretty worried that buyers can’t contact me via my default method. Thank you, I will and really really hope that Envato Support fix this issue asap. All the best