i don't know why i can not use my purchase code i buy regular.

Envato Customers Purchases and Subscriptions
1

i don’t know why i can not use my purchase code i buy regular.but when i push purchase code see message “Purchase code is invalid!” why?

2

Hi,

Please contact the author of your purchased Item and ask them why their purchase code validation systems returning this error.

How to contact an author to get support or for any technical query:

If the author confirms that it is not their purchase code validation systems problem then please open Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

3

they don’t reply to me what can i do?
thanks you.

4

please give them time to get back to you. Also some authors not reply on weekend.

5

Yes ok thanks you very much.

6

Can i see your website I am a wordpress helper